The Residential Department consists of nine treatment residences with a capacity of seventy-three beds. Full-time positions include: Child care Therapists, Including Family Based Care, Case Managers, Program Supervisors and a Director of Residential Services. The residential department works closely with the clinical and educational departments within Bayfield to assist residents in overcoming difficulties of an emotional, social, behavioural, and/or intellectual nature. This alignment of the child's clinical, educational, and residential programming is unique to Bayfield and is key to preparing him or her for a timely move to less intrusive placements. Process-oriented therapy/skill groups are co-led by the program Clinical Therapist, Program Supervisor and/or program staff. The therapeutic group process allows for an in-depth examination of the core issues that contribute to maladaptive behaviour. Staff facilitate weekly group sessions that enhance the children's and youth's emotional skill set. These include but are not limited to social skills, anger management, conflict resolution, healthy relationships, substance abuse education, relaxation/stress reduction exercises, life skills, and creative activities.

Child Care Therapists provide the daily care and supervision of Bayfield's children and youth through the use of various relationship building, parenting, mentoring, teaching, conflict resolution, and crisis management skills. In all of their daily interactions with the children and youth at Bayfield, they endeavour to form meaningful relationships with residents through sharing of activities, discussions of feelings and thoughts, and by caring for the children's and youth's daily needs. The staff listen and respond positively in order to ensure a mutual understanding; they explain and teach age-appropriate ethical and social values, rules, and manners.

Each program staff is assigned a child, fulfilling the role of primary worker, mentor, and advocate. This primary caregiver spends quality, individual time with each child to develop a therapeutic alliance. The primary caregiver will assist the child in the development of relevant, realistic, and attainable goals. The primary worker meets with the treatment team to ensure the child's needs and wishes are incorporated into his or her treatment planning and provide feedback regarding the effectiveness of specific treatment strategies. The primary worker meets weekly with the child to review his or her goals, as they relate to the Passport to Success Program, keeping the child focused on progress and providing feedback and encouragement.

As the leader of a professional working team, the Program Supervisor ensures the safety and security of residents and staff in order to maintain a positive residential environment. The Program Supervisor is responsible for the supervision of the full and part-time Child Care Therapist assigned to the residence and provides these staff with evaluation and feedback on their performance. The Program Supervisor works in cooperation with a Clinical Therapist, Case Manager and Educational Representative to develop residential programming and individual treatment plans designed to support the resident's clinical and educational needs. Program Supervisors report to the Director of Residential Services.

The Director of Residential Services directs, manages, and oversees the activities and operations of Bayfield's residential services, including the licensing, monitoring, and evaluation of the residential programs to ensure a high quality of care.